TechComm for Life

TweetIntroduction Last year, my development department held a series of meetings to discuss ways in which we could help significantly increase the sales of the products we make. This year, we’ve put a lot of what we discussed into practice, and the Technical Communication team has played a key role. Our department believes we make [...]

TweetReadSoft are currently recruiting a technical writer. We have a lot of good applicants, which makes the task of deciding who to pick very hard. Articles have appeared on other blogs about how to select a technical writer (most recently on Cherryleaf, but also a detailed and helpful list on I Heart Tech Docs). A colleague [...]

TweetA common conception about documentation is that it’s a nice-to-have feature, but not necessary, or at least, the quality of it doesn’t have to be top-notch. What really counts, goes the argument, is the product itself and if we can just ship a guide with it, it will make a nice impression on the customer. [...]

TweetWelcome to my new blog – TechComm for Life. My name is Jason Nichols and I started this blog to post various tips and thoughts in the world of technical communication. As well as being a way to share this information with others, I also want to share it with myself so I don’t forget [...]